Privacy Policy

Last updated: August 29, 2026

This policy explains how Arrow Pharmacy ("we," "us") handles information collected through this website, arrowrxcenter.com. It does not cover the health records we maintain as your pharmacy — that information is governed by our HIPAA Notice of Privacy Practices, described below.

Information we collect through this website

When you use a form on this site — to request a prescription refill, contact us, or apply for a position — we collect the information you provide directly: your name, contact details, and the content of your message. We do not sell this information, and we do not share it with third parties except as needed to respond to your request (for example, forwarding a refill request to our pharmacy staff).

This site does not use third-party advertising trackers. Any aggregate, non-identifying usage data we collect is used only to understand which pages are useful to visitors and to keep the site working correctly.

Your health information (HIPAA)

As a pharmacy, Arrow Pharmacy creates and maintains protected health information (PHI) about our patients — prescriptions, medication history, insurance information, and related records. That information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our Notice of Privacy Practices, which describes how we may use and disclose your health information and your rights regarding it.

A copy of our current Notice of Privacy Practices is available at our pharmacy counter (500 Farmington Avenue, Hartford, CT 06105) or by calling (860) 522-9289 and requesting one be mailed or emailed to you.

Information submitted through this website's contact or refill forms is not a secure channel for sensitive health details. Please do not include information beyond what's needed to identify your prescription (name, date of birth, and medication name); we will follow up by phone for anything more sensitive.

Security

We take reasonable technical and administrative measures to protect information submitted through this site. No online transmission is completely secure, so please avoid sending highly sensitive information — such as your full medical history — through the contact or refill forms.

Your choices

You may ask us to delete information you've submitted through this website that is not part of your pharmacy patient record by contacting us at info@arrowrxcenter.com.

Contact us

Questions about this policy or about your health information rights can be directed to:

Arrow Pharmacy 500 Farmington Avenue, Hartford, CT 06105 (860) 522-9289 · info@arrowrxcenter.com

Changes to this policy

We may update this policy as the website changes. The "last updated" date at the top of this page reflects the most recent revision.