Meds to Go

Discharge prescriptions filled and ready, so you can leave the hospital with medication in hand.

Medically reviewed Medically reviewed by Darcey Melnyk, Pharmacist — NPI 1740713718 · Last updated 2026-09-03

Leaving the hospital shouldn't mean a separate stop at the pharmacy before you can start your medication. Through our Meds to Go program, Arrow Pharmacy partners with Saint Francis Hospital and Medical Center in Hartford to fill discharge prescriptions in advance, so patients can leave with medication already in hand instead of stopping at a pharmacy — possibly a different one than usual — on the way home.

Why the discharge moment matters. Patient-safety research consistently identifies the transition from hospital to home as one of the highest-risk points for medication errors — new prescriptions, changed doses, and discontinued medications all arrive at once, often while a patient is tired, in pain, or overwhelmed by discharge paperwork. A prescription that never gets filled, or gets filled with the wrong understanding of how to take it, is one of the most preventable reasons a patient ends up back in the hospital. Meds to Go exists specifically to close that gap.

What's included:

• Discharge prescriptions filled before you leave the hospital
• Drug information sheets for every new medication
• A pharmacist available to answer questions about the new regimen — including how it fits with medications you were already taking before admission
• Transfer of ongoing refills to the pharmacy of your choice, as a courtesy
• A follow-up phone call to help make sure nothing falls through the cracks during the transition home

How it works in practice. Your care team at Saint Francis sends your discharge prescriptions to us electronically before you're released. Our pharmacists fill them, review the full list against what you were taking before admission to flag any obvious conflicts or duplicates, and have everything ready at pickup or for delivery to your home. Because a hospital stay often means new medications on top of existing ones, this reconciliation step — comparing the new list to the old one — is one of the most valuable parts of the service, not just the convenience of having pills ready on time.

If your new regimen involves several medications on different schedules, ask about pairing Meds to Go with Medicine on Time pre-sorted pill packs — a common combination for patients leaving the hospital on a more complicated regimen than they had going in. If cost of a new medication is a concern, our Patient Assistance Programs support applies here too — worth asking about before you leave rather than after the first fill.

Questions before you leave. Before discharge, it's worth confirming with the nursing staff or your discharge coordinator which prescriptions are being sent where, since a hospital stay sometimes involves more than one prescriber writing orders. If anything looks unclear once you're home — a medication you don't remember discussing, a dose that seems different from before your admission — call us rather than waiting for your follow-up appointment. Catching a discrepancy in the first few days is far easier to resolve than after weeks of taking it the wrong way.

Being discharged from a different hospital or facility? Call (860) 522-9289 before your discharge date and we'll do our best to coordinate with your care team.