Disease States Treated

Medication management and counseling support for patients living with complex, chronic conditions.

Medically reviewed Medically reviewed by Sabrina Griswold, Pharm.D. — NPI 1821451063 · Last updated 2026-09-03

Some conditions require more from a pharmacy than a bottle handed across the counter — complex dosing schedules, side effects that need monitoring, and coordination with a physician's office. Arrow Pharmacy's pharmacists provide medication management and counseling support for patients navigating the conditions below, working alongside — not instead of — your treatment team. Patients on these therapies are also frequent candidates for our Specialty Care Services program, which adds prior-authorization help and a dedicated point of contact.

This kind of ongoing pharmacist involvement is sometimes called medication therapy management, and it goes beyond simply dispensing a prescription accurately. For a therapy on this list, it typically means reviewing your full medication list for interactions each time something changes, watching for side effects that overlap across drugs, and being a second, easily reachable source of information between visits to your specialist. None of this replaces your physician's treatment plan — it's meant to catch the small things that fall through the cracks when a regimen involves several prescribers and several pharmacies, and to give you one place to call with a question instead of waiting for the next appointment.

Call (860) 522-9289 if you have questions about any of these programs.

Oncology

Cancer treatment often means a demanding medication schedule and side effects that change week to week — an oral chemotherapy regimen, a course of anti-nausea medication timed around infusions, and supportive medications layered on top. We help patients stay on top of adherence, understand what to expect from each medication, and know when a side effect is worth calling the doctor about versus something to just monitor at home. Insurance authorization for oncology drugs is frequently a slow, multi-step process, which is one reason these patients often benefit from pairing this support with our Specialty Care Services program.

• Prescription dispensing
• Clinical counseling on treatment adherence
• Medication delivery
• Follow-up on side-effect management

Hepatitis C

Hepatitis C treatment regimens are typically time-limited — often a matter of weeks — but demanding, and missing doses can affect whether the virus is fully cleared by the end of therapy. We help patients stay on schedule and understand their medications from day one through completion of therapy, including what to expect from any early side effects and confirmation that the full course is being covered by insurance before treatment starts.

• Prescription dispensing
• Adherence counseling
• Medication delivery
• Coordination with your prescriber

HIV

Modern HIV treatment relies on consistent daily adherence to keep the virus suppressed, and most regimens today are simplified to one or two tablets a day rather than the multi-pill schedules of years past. Our pharmacists provide one-on-one, confidential counseling on regimens, refill reminders so a gap in supply doesn't interrupt treatment, and education on managing side effects and interactions with other medications, including over-the-counter products that aren't always obviously relevant.

• Prescription dispensing
• Refill reminders
• Medication and interaction counseling
• Patient education

Multiple sclerosis

MS therapies range from self-injectables to oral disease-modifying drugs, each with its own administration technique, storage requirements, and monitoring schedule — some require periodic bloodwork before a refill can be authorized. We work with your neurologist's office to help you stay on your prescribed regimen, including practical support like injection technique questions and coordinating refill timing so a therapy that needs cold storage doesn't sit unused waiting for a delivery window.

• Prescription dispensing
• Adherence support
• Collaboration with your care team

Rheumatoid arthritis

RA treatment often involves adjusting doses and monitoring for interactions over time, especially when a biologic or targeted therapy is added to a long-standing conventional DMARD like methotrexate. Our pharmacists help you understand each change in your regimen, flag potential interactions before they become a problem, and answer questions about increased infection risk that come with several of these medications — something worth knowing about before, not after, your next cold or dental visit.

• Prescription dispensing
• Interaction monitoring
• Side-effect counseling in collaboration with your physician

If cost is a barrier to starting or continuing a biologic — these are often among the most expensive medications a patient will take — see Patient Assistance Programs; manufacturer copay support is common for this drug class specifically. And if your regimen involves multiple daily medications on different schedules, ask about Medicine on Time pre-sorted packaging.