Specialty Care Services

Extra support for patients on complex, high-touch medication regimens.

Specialty medications — for conditions like the ones on our Disease States Treated page — often come with extra complexity: prior authorizations, copay assistance applications, and monitoring that goes beyond a standard fill. Our specialty care program is built around that complexity.

What's included:

• Educational material with every fill, covering how and when to take your medication
• Help navigating insurance requirements and prior authorizations
• Guidance on copayment assistance and patient assistance programs
• Shipping available to patients outside the immediate Hartford area
• Wellness check-ins and refill reminders
• A dedicated point of contact rather than a rotating call queue
• Direct coordination with your prescriber's office

Call (860) 522-9289 to talk with our specialty care team about a new or existing prescription, or ask about our Patient Assistance Programs if cost is a barrier to starting or continuing treatment.